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Petitions

To ensure transparency in the process of registering and resolving complaints, as well as handling alternative dispute resolution requests by HD INSURANCE PLC NICOSIA - BUCHAREST BRANCH, we provide you with the following information:

Petition
 
Previous year 2024
Reporting period: January 1st - current month (cumulative) 01.01.2025 - 31.07.2025
Last 3 month of the reporting period
May-25Jun-25Jul-25
Total number of petitions registered uniquely per petitioner and per case6888621067890
Total number of petitions resolved favorably, recorded uniquely per petitioner and per case292320392425
Number of favorably resolved petitions regarding damage cases285318392424
Total number of petitions for which claims were paid163251362324
Total number of petitions finalized unfavorably, recorded uniquely per petitioner and per case401543675465

 

Requests for alternative dispute resolution
 
Previous year 2024
Reporting period: 2025
Last 3 month of the reporting period
May-25Jun-25Jul-25
Total number of requests for alternative dispute resolution00000
Total number of requests for alternative dispute resolution actually resolved00000
The total number of requests for alternative dispute resolution resolved in favor of the insured, contractors, beneficiaries, injured persons or their representatives in relation to the of damage00000