Petitions
To ensure transparency in the process of registering and resolving complaints, as well as handling alternative dispute resolution requests by HD INSURANCE PLC NICOSIA - BUCHAREST BRANCH, we provide you with the following information:
Petition
Previous year 2025 | Reporting period: January 1st - current month (cumulative) 01.01.2026 - 30.09.2026 | Last 3 month of the reporting period | |||
|---|---|---|---|---|---|
Jul-26 | Aug-26 | Sept-26 | |||
Total number of petitions registered uniquely per petitioner and per case | 1237 | 659 | 75 | 52 | 47 |
Total number of petitions resolved favorably, recorded uniquely per petitioner and per case | 407 | 106 | 14 | 5 | 8 |
Number of favorably resolved petitions regarding damage cases | 405 | 102 | 14 | 4 | 8 |
Total number of petitions for which claims were paid | 320 | 70 | 7 | 2 | 5 |
Total number of petitions finalized unfavorably, recorded uniquely per petitioner and per case | 831 | 553 | 60 | 47 | 39 |
Requests for alternative dispute resolution
Previous year 2025 | Reporting period: 2026 | Last 3 month of the reporting period | |||
|---|---|---|---|---|---|
Jul-26 | Aug-26 | Sept-26 | |||
Total number of requests for alternative dispute resolution | 0 | 0 | 0 | 0 | 0 |
Total number of requests for alternative dispute resolution actually resolved | 0 | 0 | 0 | 0 | 0 |
The total number of requests for alternative dispute resolution resolved in favor of the insured, contractors, beneficiaries, injured persons or their representatives in relation to the of damage | 0 | 0 | 0 | 0 | 0 |